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Tips and Hints for Maintaining Your SpeechEasy Device
We have found that when people take the recommended care of their SpeechEasy devices the operation is virtually trouble-free. Here are some tips and "care options" that can make your personal experience with SpeechEasy a great one:
Battery tester
Battery testers help to troubleshoot any potential problems, and can often help prevent you from sending your device back to us for repair. In some cases, even if the battery is brand new, it can be bad - there have been known instances of entire packs of batteries being 'bad.' The typical cost for a battery tester is about $5.
Battery purchases online
The cost of maintaining your SpeechEasy device can be reduced by purchasing your batteries in bulk. Bulk purchases are cheaper and, on average, can be as low as .50 per battery. Check online for competitive pricing.
Cleanliness
It is important to maintain cleanliness while handling your SpeechEasy device - sounds simple and obvious, but many times users underestimate the impact of day-to-day handling on their device. Be sure your hands are clean whenever you are handling your device, especially when inserting or removing it from your ear. Dirt, hand lotion, oils, etc can all potentially clog the sound opening for the microphone.
Daily Cleaning
It is important to follow certain daily rituals in everything you do, and your SpeechEasy device is no exception. Cleaning the wax guard and wax trap on a daily basis is very important for maintaining the maximum effectiveness of your device. Wax buildup is the number one reason for device failure and repair.
Loss/Damage insurance
Although Janus Development offers an extended warranty for your device, we highly recommend you seek and purchase some form of loss and damage insurance. The best way to protect the investment you've made in your SpeechEasy device is to purchase an insurance policy. Policies available with premiums less than $200 per year - consult your insurance carrier or the web for more information on insurance.
Online Discussion Board
For more information about your SpeechEasy device, and to meet more people in the SpeechEasy community, please come and join other users and Speech Pathologists at our online discussion board. More information is available at our website, www.speecheasy.com.
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